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Welcome to michelangelocollezioni.it (the "Site").
Your privacy and the protection of your personal data are a priority for us. For this reason, we collect and process your data with the utmost care, adopting specific security measures to protect them. Below you will find our "Privacy Policy," which provides detailed information about the processing of your personal data and the conditions related to our services.
1. General Information
Who is the Data Controller?
Michelangelo s.r.l.s., with its headquarters at via Cioppo San Vito 52 - 83029 Solofra AV (Italy) VAT and Tax Code 02837990643 (referred to as "Michelangelo" in this document), is the Data Controller, i.e., the entity that decides how and why to process your personal data. You can always contact Michelangelo s.r.l.s by writing to the above address, calling +39 08251831260, messaging on WhatsApp at +39 3791826670, or emailing our Customer Service at info@michelangelocollezioni.it with the subject "Privacy."
Who is the Data Processor?
The Data Processor, whom you can contact to exercise the rights provided by Article 12 of GDPR 2016/679 and/or for any clarifications regarding personal data protection, can be reached by emailing info@michelangelocollezioni.it
2. What personal data do we collect?
The categories of personal data that the Site collects and processes when you browse or make purchases are as follows:
a) We collect the personal data necessary to complete and execute your purchase on the Site, such as first and last name, business name, email address, shipping address, billing address, phone number, VAT number, and type of store;
b) We collect your email address when you subscribe to our newsletter service;
c) We process the personal data you provide when contacting our Customer Service to assist you;
d) With your consent, we collect and use your personal data for marketing purposes;
e) For registering your account in the retailer area (Retailer Area) and accessing services reserved for registered users, we collect your title, first and last name, company name (optional), identification number (optional), email address, and password. If you are a registered user, we collect information about your logins to the reserved area of the Site. With your explicit consent, by analyzing your personal data, we can process information regarding your interests and preferences in relation to our products and services, to present you with offers aligned with your tastes;
f) We collect information about your navigation on the Site, such as the pages you visit and how you interact with each page, and store this information on our servers.
We inform you that the Site does not process personal data relating to minors. By accessing and using the services offered by Michelangelocollezioni.it, you declare that you are of legal age.
3. How do we use the personal data collected?
The Site collects and processes your personal data for the following purposes:
a) Execution of the purchase contract: We collect the data necessary to manage the payment, invoicing, and shipping of the purchased product;
b) Registration on the Site and services for registered users: To register you and offer the services reserved for you, we collect the necessary information to identify you and provide the requested service;
c) Managing Customer Service requests: We use your data to respond to your requests for information and assistance;
d) Analysis and statistical surveys: We use the data to improve our Site and services;
e) Commercial communications: After a purchase, we will send you emails with offers of similar products;
f) Personalized communications (with your consent): If you consent, we will send you updates, news, offers, and personalized communications via email, SMS, phone, mail, or WhatsApp, based on your preferences and past purchases. You can opt out of these communications at any time by clicking "unsubscribe," updating your account, calling our Customer Service, or emailing us at the specified address.
We process your data mainly with electronic and IT tools, ensuring high security standards in compliance with applicable regulations.
4. Cookie Policy
The Site uses tracking tools. To learn more, consult our Cookie Policy.
5. Legal basis for processing
We process your personal data only when necessary, based on one of the following conditions:
a) For the contract: We process your data to complete and manage the purchase of products, register you on the Site, provide services, and respond to your requests. If you do not provide the necessary data, we cannot complete the purchase or your requests;
b) For legal obligations: Data is processed to comply with legal obligations, such as tax obligations arising from the conclusion of a contract;
c) For our legitimate interest: Data may be processed based on a legitimate interest of the Site;
d) With your consent: We process your data for marketing activities, surveys, and analysis of your habits only if you have given your explicit consent. If you do not provide the data, we cannot perform these activities.
6. Who will process your data?
Your personal data will be processed by our authorized personnel and also by third parties who assist us in services, such as banks, internet providers, IT companies, couriers, marketing companies, and market research firms. These parties are carefully selected and guarantee compliance with privacy regulations. Data may be shared with law enforcement and authorities for legal reasons, to defend Michelangelo Collezioni’s rights, or to protect public safety.
7. Data transfer abroad
Personal data will be managed and stored on servers owned by the Data Controller or third parties responsible for processing, located within the European Union. Data may be transferred abroad, including to countries outside the EU, in compliance with current regulations. When the transfer occurs to non-EU countries, we ensure adequate protections according to European laws.
8. How long do we keep your data?
We retain your personal data for a limited period, depending on the type of activity. After this period, the data will be deleted or anonymized. Data is stored as follows:
a) Purchase data: until the completion of administrative processes, with invoicing data retained for 10 years;
b) Registered user data: until account deletion;
c) Payment data: until payment confirmation and the end of administrative procedures;
d) Data for provided services: until service cessation or user cancellation;
e) Customer Service request data: until the request is fulfilled;
f) Commercial communication data (soft spam): until service cessation or user opt-out;
g) Marketing and survey data: up to 2 years or upon request for interruption;
h) Data for site customization: up to cessation of customization or 2 years;
i) Market research data: until activity cessation.
Data deletion or anonymization will occur within 30 days after the end of the indicated period.
9. Your rights
You can exercise your rights regarding your personal data processed by the Site at any time. Here’s how:
a) Access and modify your data: You have the right to access your personal data and request corrections, modifications, or updates. Upon request, we will provide a copy of your data;
b) Withdraw consent: You can withdraw your consent for data processing for marketing purposes at any time (e.g., promotional communications or site customization). After your request, we will cease processing related to that consent, but other processing will continue as required by law;
c) Object to processing: You can object to the processing of your data based on our legitimate interest, explaining your reasons. We will evaluate your request before making a decision;
d) Data deletion: If permitted by law, you can request the deletion of your data. If your request is legitimate, we will delete it;
e) Limitation of processing: You can request that your data processing be temporarily limited, e.g., when we dispute the accuracy of the data or when no longer necessary but still required for legal purposes;
f) Data portability: You can request to receive your data in a standard format or transfer them to another entity. If technically possible, we can transfer them directly to another party you specify.
To exercise your rights, log in to your account (Retailer Area), contact us at +39 08251831260, email with "Privacy" in the subject line, or write to the Data Controller. We will verify your identity before fulfilling your request to protect your data from abuse.
10. Security measures
We protect your personal data with specific technical and organizational security measures to prevent the illegitimate or fraudulent use of your data. Specifically, we use security measures that ensure: confidentiality, integrity, availability of your data, as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Additionally, we ensure that our personnel, appointed for data processing, are adequately trained to handle your data in compliance with the applicable privacy regulations.
11. Complaints
If you believe that your personal data has been processed unlawfully, you can file a complaint with one of the competent supervisory authorities for data protection. In Italy, the complaint can be submitted to the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali). More information on how to submit a complaint is available on the Garante's website at http://www.garanteprivacy.it.
12. Changes to this Privacy Notice
Our services may evolve over time, which could involve changes in the processing of your personal data. Therefore, this privacy notice may be updated, including to comply with new data protection laws. We recommend that you periodically review it. If possible, we will notify you promptly of any changes. The most recent version will always be published on this page, with the date of the latest update.
13. Legal References and Useful Links
The processing of your personal data is carried out in full compliance with the provisions set out in Regulation (EU) 2016/679 (General Data Protection Regulation), Italian personal data protection laws, and the measures taken by the Italian Data Protection Authority (http://www.garanteprivacy.it).
Last updated: February 28, 2025